Butler Conduct

• Butler presentation
  • Butler duties
  • Butler dress
  • Butler phrases
  • Butler presence
  • Phone manners
  • How to be discrete
  • How to deal with difficult guests

Butler Systems

• Setting up systems
  • Butlers office
  • Pantry book computer systems
  • Dinner book
  • Visitors book
  • Butlers checklist
  • Butlers pantry
  • Travel patterns
  • Supply sources
  • Butlers network

Butler Service Training

• Butler style service
  • Sideboard service
  • Silver service
  • Serving dinner
  • Serving wines
  • Serving cocktails and brandy
  • Serving cheese and fruit
  • Proper carrying of a tray
  • Tea and coffee service
  • Afternoon tea service
  • Breakfast in bed
  • Serving cigars

Butler Service Set Up

• Setting a table
  • Table plans
  • Formal table setting
  • Formal buffet
  • Table linens
  • Silverware
  • Stemware
  • China
  • Floral arrangements
  • Candles
  • Place cards

Butler Valet Service

• Clothes care
  • Brushing clothes
  • Ironing clothes
  • Brushing a hat
  • Packing and unpacking a suitcase
  • Polishing shoes
  • Stain removal